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Support

We're here to help.

Questions about Gifted Star, billing or saved progress? Find quick answers below, or email us.

Email us

Contact support@curioak.com. Please include your device, OS version and what went wrong. Screenshots help.

Frequently asked questions

Which devices does Gifted Star support?

Gifted Star supports iPhone and iPad running iOS or iPadOS 17 or later.

Do I need an account?

No. Gifted Star has no sign-up or login.

How does Gifted Star handle data?

Profile and practice data stay on-device. We collect limited app usage and purchase analytics. No ads or cross-app tracking. See the Gifted Star Privacy Policy.

How do subscriptions and purchases work?

Monthly and yearly subscriptions or a lifetime purchase unlock full access. Subscriptions renew automatically until canceled.

To view, change or cancel a subscription:

  1. Open Settings on your iPhone or iPad.
  2. Tap your name, then Subscriptions.
  3. Select Gifted Star and choose an available option.

Canceling stops future renewals. Access continues through the current paid period. Apple handles refund requests at reportaproblem.apple.com.

My purchase did not unlock. What should I do?

Open the Gifted Star purchase screen and tap Restore while signed in with the Apple Account used for the purchase. If access is still missing, email support@curioak.com.

How do I reset saved progress?

Open Gifted Star, go to Settings, then choose Reset Progress. This clears the active profile's recorded practice history.

Your data

Gifted Star has no user accounts. Profiles, answers, scores and practice records stay on the device.

How to delete your data

  • Reset progress: open Gifted Star, go to Settings, then choose Reset Progress.
  • Remove everything: delete the app from your device to erase locally stored progress and settings.

Deleting the app does not cancel a subscription. Manage subscriptions separately in your Apple Account settings.

Still need help? Email support@curioak.com.